For your convenience, our most common customer questions are answered right here.
Not finding what you’re looking for? Reach out to us directly through our Contact Us page.
Q: Will you pick me up from my house?
A: At the moment, no. However, it is our goal to meet you “half way”. For everyone’s convenience we will meet at a specific location, generally central to where majority of our guests live. You can always hop a ride (walk, Uber, Lyft, or take MARTA) to our first stop and we’ll pick up/drop off there.
Q: What if I book a reservation and end up having an emergency that requires me to miss out?
A: If a situation occurs like that it is our hope that you would still want to hang out with us sometime in the near future. Admission is refundable, but we hope that you’d rather schedule another reservation to join us on a future tour. We are pretty flexible, but we just ask that you keep us informed. After all, you are our valued guest!
Q: What happens if I drink too much?
A: If you think you’ll consume just a tad too much, it is our hope that you’ll think ahead & Uber, Lyft or hop a cab to/from us. It is not our goal for guests to get drunk; however, we will do all we can to help you get home. Your safety is our priority. We do offer a special Lyft code HoponATL for up to $50 ride credit for first time users.
Q: What can I expect on a Hopspot Beer Tour?
A: Generally, it will be a half day trip (about 5hrs) where we’ll visit 2 breweries, 1 brewpub (or a restaurant with a good beer list and good food) as well as a bottle shop within a specific geographic region or neighborhood. We’ll stay at each location for about an hour. You’ll receive a Hopzpot swg pack with a bunch of local goodies (a local beer too, of course!). You’ll get to sample up to 6 pours (6oz) of beer at each brewery & even more at the bottle shop (depending on the location). We will also provide finger foods, appetizers, or small plates to share at a brewpub or restaurant. Light snacks and water will be provided on the shuttle bus/van. AND you get to hang out with us! That alone is worth the price of admission.
Q: Do you offer private tours?
A: Heck yes! There’s nothing we’d love to do more than help you celebrate a special occasion, host family, plan corporate event, etc! Just contact us here.
Q: Can I bring my dog or child?
A: Unfortunately, these tours are for adult humans (21 and older) only.
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